Privacy Policy

This privacy policy applies between you, the User of this Website and Gwynedd Mobile Milling, the owner and provider of this Website. GMM respects the privacy of all visitors to our website and is committed to ensuring that your privacy is protected.  This policy explains how we collect, manage, use and protect your personal data.

GMM may change this document from time to time by updating this page. Please check to ensure that you are happy with any changes. The date of the latest version is recorded at end of the policy.

Who we are

Gwynedd Mobile Milling Ltd is a registered company in England and Wales with a company number 08991692 whose registered office is at Gwrach Ynys, Talsarnau , Gwynedd LL47 6TS.

GMM operate the webpage www.gwyneddmobilemilling.co.uk Contact details are shown at the end.

We may collect the following information which includes personal data:

  • Name and job title, address and postal code
  • Contact information including email address and telephone numbers
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
  • Other information relevant to customer surveys and/or offers

 

How we Collect data

We collect data that is given to us by you

When you contact us through the Website, by telephone, letter, e-mail, GMM social media channels; in-person through contacts with GMM personnel, information we gathered via events and when you use our services.

 

We automatically collect some information about your visit to our Website.

This information helps us to make improvements to the Website content and navigation, and includes our IP address, the date, time and frequency with which you access the Website and the way you use and interact with its content. We will also collect Data automatically via Cookies, in line with the cookie setting on your browser.

 

What we do with the information we gather

  • Ensure that content from our site is presented in the most effective manner for you and for your computer.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How long your personal data will be kept

 

In the absence of any legal requirements, your personal data will be retained for as long as necessary for the purposes of use as listed above. This means your data will be deleted if you withdraw consent to processing or the data is no longer required or inaccurate.

 

 

How to keep us updated with any changes to your information

 

We would like you to keep us updated if the personal data we hold for you is inaccurate or incomplete. We request that updates to your personal data are sent in writing to Gwynedd Mobile Milling, please contact us on the details set out at the end of this notice.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your rights

 

You have the right to:

  1. Update us and have any inaccuracies in your data corrected. If you would like to update the details we hold about you, please contact us on the details set out at the end of this notice.
  2. Request a copy of the personal information we hold about you. We may require you to prove your identity. Please submit your request in writing to contact details shown at the end of this notice.
  3. Request that we delete your personal data so it is erased from our records.
  4. Restrict processing of your personal data i.e. if you contest the accuracy of the data.
  5. Object to certain types of processing such as direct marketing.

 

For further information on your rights, including circumstances in which they apply, please contact us or review the guide available here; https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

 

Privacy Procedures

The name of the company’s data controller is currently Mr Geraint Williams, Company Managing Director and can be contacted at Gwynedd Mobile Milling Ltd, Gwrach Ynys, Talsarnau, Gwynedd LL47 6TS

Our primary third party data management software isInsynch Website, which looks after personal information data, and website information. In addition we use Laud Meredith & Co for our accounts data. There may be other small providers who we share data with but the Company controls the data. All members of staff who have access to these facilities are covered and bound by the Company’s Privacy Policy.

Any breaches in data security must be reported to the Company’s data controller who will consider what action to take to safeguard the data and if necessary contact the Information Commissioner’s Office.

The data controller will have authority to maintain control of passwords on all the Company’s computer equipment, including all laptops or storage devices taken off premises and personal equipment used to access data remotely.

The data controller will ensure that all personal data shall be securely held and determine who has the right of access from the Company.

The data controller will ensure that the policy and procedure documents are reviewed regularly and at least annually.

The data controller will ensure that the data processors are aware of the regulations, trained and understand their obligations. This includes all staff involved with data processes and any third party agents working temporarily for the Company.

The data controller will ensure that data relating to staff is held securely, privacy statements are offered and if signed, recorded and securely stored and any non-relevant data is destroyed once they leave employment.

The data controller will receive any requests from members of the public or staff that are seeking the extent of the data the Company holds on them, where it was obtained and why it is stored. The data controller will also liaise with the Information Commissioner’s Office on behalf of the Company.  The data controller will respond to requests in a timely fashion adhering to the legal requirement of 30 days.

The data controller will create any impact assessments required through a change in the data controller, or third party data processors.

Enquiries and Complaints

 

Please contact us if you have any enquiries arising from this privacy notice. Where possible, please raise all enquires in writing.

If you are unhappy with our handling of your data or something that we have done or failed to do, please inform us in writing. We will acknowledge receipt of all complaints and will endeavour to investigate the complaint as soon as reasonably practicable.

All complaints should be sent to:

Gwynedd Mobile Milling,

Gwrach Ynys,

Talsarnau,

Gwynedd LL47 6TS

Email info@ gwyneddmobilemilling.co.uk

Website www.gwyneddmobilemilling.co.uk

Tel 01766 780742

 

You may also complain directly to the Information Commissioner’s Office if you are concerned with how we are handling your personal information. Their contact details are shown below:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Tel: 0303 123 1113 or 01625 545745,

Website: www.ico.gov.uk

 

Review of Gwynedd Mobile Milling Privacy Notice

 

This Notice was last reviewed in January 2021. The content of the policy may be reviewed and changed without prior notice, please visit the notice on our website for any changes. We may update the terms of this privacy notice at any time, so please do check it from time to time.

 

Gwynedd Mobile Milling, Gwrach Ynys, Talsarnau, Gwynedd, LL47 6TS

01766 780742    |    07769 713014